MyCryptex currently offers card wallets, hardware wallets, and backup kits — all supported by local onboarding, product guidance, and self-custody education. Our exchange services are in preparation and will launch following regulatory approval.

No. MyCryptex is in the process of applying for the relevant licensing in Mauritius. Exchange services will only be launched following successful completion of the licensing process.

No. MyCryptex sells and supports self-custody wallet products. All wallet products are self-custody tools, meaning customers are solely responsible for their private keys, recovery phrases, and credentials. MyCryptex does not hold or access customer crypto assets.

Yes. Card wallets are specifically suitable for beginners and mobile-first users. MyCryptex also provides onboarding guidance and product support to help first-time self-custody users get started safely.

Self-custody means you hold and control your own private keys, rather than relying on an exchange or third party. This gives you full ownership of your assets, but also full responsibility for keeping credentials safe and backed up.

Customers complete a simple profile and compliance screening form before accessing wallet checkout. This helps MyCryptex support customers appropriately and maintain internal compliance standards. See our Onboarding page for details.

Visit our Support page to submit a product guidance request. MyCryptex can help you choose the right wallet type, understand setup basics, and answer questions about safe-use practices.

No. MyCryptex provides product guidance and onboarding support only. We do not provide investment, tax, or legal advice of any kind.