Client Onboarding

Start with MyCryptex in a secure and compliant way

MyCryptex applies a simple onboarding process before providing wallet product support and checkout services. This helps ensure a safer customer experience and supports internal compliance standards while we prepare for future exchange services.

Complete a quick onboarding process before checkout and support.

Start Onboarding Request Product Guidance

How Onboarding Works

Tell Us What You Need — Select Card Wallet, Hardware Wallet, Backup Kit, or Not Sure Yet
Basic Customer Information — Share your contact details
Product Guidance (Optional) — Get support before checkout
Compliance Screening — Internal checks may apply
Proceed to Checkout — Continue to order confirmation

Select product type
Enter contact details
Request guidance (optional)
Complete checks
Proceed to checkout

Create Your MyCryptex Wallet Customer Profile

Full Name

Email Address

Phone Number

Country of Residence

Preferred Wallet Type

Crypto Experience Level

How can we help? (optional)

I confirm that wallet products are self-custody tools and I am responsible for safeguarding my credentials and recovery information.

I agree to be contacted by MyCryptex regarding wallet products, onboarding, and order support.

I understand MyCryptex does not provide investment, legal, or tax advice.

Need help before you continue?

Need help first?

MyCryptex can guide you through wallet categories and basic self-custody considerations before checkout.

Contact MyCryptex for product guidance before checkout.

Request Product Guidance Contact MyCryptex Support